Mix It UP Policy
Booking Policy
At Mix It Up Concession Stand, we’re committed to providing fun, safe, and reliable rentals for all your event needs. To ensure a smooth experience, we ask that all rentals be booked in advance. A deposit may be required to secure your date and selected equipment. Full payment is due before or upon delivery, and we accept cash, card, or online payments for your convenience.
If you need to cancel or reschedule your event, please notify us at least 48 hours in advance. While we understand that plans change, deposits may be non-refundable depending on the timing and circumstances of the cancellation. For outdoor events, the safety of our customers is a top priority. In cases of severe weather, we reserve the right to cancel rentals. In such situations, we’ll gladly offer a rain check or help reschedule your rental.
We handle the delivery, setup, and takedown of all inflatables and concession machines. Please ensure the setup area is clean, clear of debris, and has access to a power source. For inflatable rentals, adult supervision is required at all times. Mix It Up is not liable for any accidents resulting from misuse or lack of supervision during the rental period.
Equipment Policy
All equipment is thoroughly cleaned and sanitized before each use. We ask that renters return equipment in good condition. Excessive messes, damage to equipment, or lost items may result in additional charges. In the case of damage, the customer will be responsible for repair or replacement costs, depending on the extent of the damage. If an item is returned in a condition beyond normal wear and tear or is not returned at all, a replacement fee will be applied. By renting from Mix It Up, you agree to take reasonable care of the equipment and assume responsibility for any damage or loss incurred during your event.